Acceptable Use Policy

Effective 1 July 2026 · Version 1.0

This summary applies alongside the Terms of Use for your region.

Scope

This Acceptable Use Policy applies to all users and accounts and forms part of your agreement with Novapayx. It works alongside the Terms of Use for your region. Breaching it may lead to restriction, suspension, or closure of your account.

Lawful use only

You may use Novapayx only for lawful purposes and in compliance with all applicable laws, regulations, sanctions, and these policies, and only for activity for which you are eligible and verified.

Prohibited activities

You must not use Novapayx for, or in connection with:

• Illegal activity, fraud, deception, or misrepresentation;
• Money laundering, terrorist or proliferation financing, or sanctions evasion;
• Transactions involving sanctioned persons, entities, or comprehensively sanctioned or restricted jurisdictions;
• Unlicensed regulated activity, or activity requiring authorisations or registrations you do not hold;
• Proceeds of crime, or funds or assets derived from illicit sources;
• Darknet markets, illegal goods or services, stolen data, weapons, or controlled substances;
• Child sexual abuse material, human trafficking, or exploitation of any kind;
• Ransomware, extortion, fraud schemes, or financing of such activity;
• Market manipulation, wash trading, or deceptive trading practices;
• Obscuring the origin of funds or assets, including through mixers or tumblers used to evade controls;
• Infringing intellectual-property or other third-party rights;
• Unlawful gambling, or activity prohibited or restricted in the relevant jurisdiction.

Prohibited technical conduct

You must not attempt to gain unauthorised access to the platform or accounts; introduce malware; scrape, reverse-engineer, or copy the platform except as permitted by law; circumvent verification, monitoring, limits, security, or geo-restrictions; or impose an unreasonable load on our systems.

Third-party flows

Third-party collections and payouts are available only to approved businesses and only for permitted purposes. You must not use the platform to facilitate prohibited or unlicensed activity for, or on behalf of, third parties.

Accurate information

You must provide accurate, complete, and current information, keep it updated, and not impersonate others or provide false or misleading documentation.

Compliance and monitoring

Accounts and transactions are subject to verification, sanctions and risk screening, and ongoing monitoring. We may request additional information or documentation at any time, and may pause or review activity.

Consequences of breach

We may restrict, suspend, or close accounts; reverse, block, or decline transactions where permitted; report to authorities where required; and retain records, in each case in accordance with applicable law and your regional Terms.

Reporting misuse

To report suspected misuse or abuse, email compliance@novapayx.com.

Changes

We may update this policy from time to time; the date above reflects the latest version.