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Acceptable use policy

Last reviewed 24 October 2026 · Published and in effect from 6 November 2026

This policy applies to every NovaPayx account and forms part of the terms of use. It also applies to authorised users of business accounts.

Contents

  1. Lawful, approved use
  2. Prohibited activities
  3. Payments to and from others
  4. Technical misuse
  5. Accurate information
  6. If this policy is breached
  7. Reporting misuse
  8. Using this website

1. Lawful, approved use

Use NovaPayx only for lawful purposes, for the activity you were verified and approved for, and in line with the terms of the providers of your services.

2. Prohibited activities

  • Fraud, deception or misrepresentation, including false documents or impersonation.
  • Money laundering, terrorist or proliferation financing, or sanctions evasion.
  • Transactions involving sanctioned persons or comprehensively sanctioned jurisdictions.
  • Regulated activity you are not authorised to carry out.
  • Proceeds of crime, darknet markets, illegal goods or services, stolen data, weapons or controlled substances.
  • Child sexual abuse material, human trafficking or exploitation.
  • Ransomware, extortion or fraud schemes.
  • Market manipulation or wash trading.
  • Using mixers or similar techniques to hide the origin of funds.
  • Unlawful gambling or infringing others' rights.

3. Payments to and from others

Receiving customer payments and paying suppliers are available only to approved business accounts, for the purposes, currencies and markets approved. Personal accounts can pay others only through the routes enabled for them, which your account shows before you pay. Do not use your account to collect or send money on behalf of someone else. Activity is assessed on what it actually is and how money moves, not on a label.

4. Technical misuse

Do not try to gain unauthorised access, introduce malicious code, scrape or reverse-engineer the platform except as the law allows, get around verification, limits, security or geographic restrictions, share your credentials or place unreasonable load on our systems.

5. Accurate information

Provide accurate, complete and current information and keep it up to date, including for a business its owners, directors, authorised users and activity.

6. If this policy is breached

We or the provider of your service may request information, decline or delay transactions, restrict, suspend or close accounts, and report to authorities where the law requires, as described in the terms of use.

7. Reporting misuse

Report suspected misuse to compliance@novapayx.com.

8. Using this website

Do not try to gain unauthorised access to this website, introduce malicious code, scrape it except as the law allows, or place unreasonable load on it.

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NovaPayx is a product brand, not a bank. Bankbury Ltd is a corporation incorporated under the laws of Ontario, Canada (Ontario corporation number 1001337443), registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a money services business (MSB registration number N300000832). Registered office: 1706-935 Dundas Street East, Mississauga, Ontario L4Y 4B7, Canada. Bankbury Ltd provides the NovaPayx services described in its customer terms to eligible customers outside the European Economic Area and the United States whom it has onboarded. Where crypto-asset services are offered in the European Economic Area, they are provided only by a crypto-asset service provider authorised under MiCA, under its own customer terms. NovaPayx is built on Axora. Availability depends on your residence, verification and the service. We assess applications from customers in the United States and the EEA through the applicable regional service provider, subject to location, verification and service activation. Your provider and the applicable terms are shown before activation. See who provides your service.

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