Terms of use

NovaPayx is a product brand, not a bank and not a company that can enter into a contract. This website is operated for BANKBURY LTD. In these website terms, “we” means BANKBURY LTD., whether or not you have a NovaPayx account. Financial services are provided under the terms of the company that provides each service (the “provider”), which you accept before that service is activated.

• BANKBURY LTD., a corporation incorporated under the laws of Ontario, Canada (Ontario corporation number 1001337443), registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a money services business (MSB registration number N300000832), with its registered office at 1706-935 Dundas Street East, Mississauga, Ontario L4Y 4B7, Canada, provides the NovaPayx services described in its customer terms to eligible customers outside the European Economic Area and the United States whom it has onboarded. Registration with FINTRAC is not an endorsement by FINTRAC.
• Where crypto-asset services are offered in the European Economic Area, they are provided only by a crypto-asset service provider authorised under MiCA, under that provider's own customer terms, which you agree directly with it. The services actually available to you are shown when you apply.
• Customers in the United States: applications are assessed through the applicable regional service provider, subject to location, verification and service activation. That provider and its customer terms are shown before activation. The role of BANKBURY LTD. described above does not cover customers in the United States.
• Axora Payments LLC provides the technology NovaPayx is built on. It is not a party to your financial services unless your terms say so.

The provider of each service you use is shown before you activate it. Registration details are on Who provides your service.

If you hold a NovaPayx account, your account and the services you use are governed by the customer terms and service terms that apply to your account, from the company that provides your service. This website does not change them. To receive the terms that apply to you, write to support@novapayx.com. Earlier published versions of NovaPayx documents are listed under Historical versions.

The general terms for NovaPayx accounts are set out in Account terms.

Information on this website is general. It describes how NovaPayx works; availability, features, fees and eligibility depend on your account, the company that provides your service and where you live. Use this website lawfully. Do not try to gain unauthorised access to it, introduce malicious code or place unreasonable load on it.

The NovaPayx website, app and content belong to their owners and licensors. You may use this website for your own information.

The liability of the provider of each financial service is set out in its service terms. Nothing in these terms limits liability that cannot be limited by law, or removes rights you have under mandatory consumer law where you live.

See how to make a complaint. For crypto-asset services in the European Economic Area, the authorised provider's own complaints procedure also applies, as set out in its customer terms.

The governing law and courts are those stated in your account and service terms for the company providing your service. If you are a consumer, you keep the protection of the mandatory laws of the country where you live.

Updates to these website terms are published on this page with their date.

Support: support@novapayx.com · Complaints: complaints@novapayx.com · Privacy and data requests: privacy@novapayx.com · Legal notices: legal@novapayx.com · AML and compliance: compliance@novapayx.com