Privacy policy

Enquiries sent through the contact form on this website: BANKBURY LTD. decides how these enquiries are used. Axora Payments LLC handles them technically on BANKBURY LTD.'s instructions.

Axora Payments LLC provides the technology that delivers this website.

Ticking the privacy box on the contact form confirms that you have read this notice; we do not rely on consent as the legal basis for answering your enquiry.

• Web3Forms, the form service that receives contact-form submissions, stores them and sends them to us by email, under its own terms and privacy policy.
• Axora Payments LLC, which handles enquiries technically and provides the website technology.
• The provider that hosts this website.
• Authorities and courts where the law requires.

We do not sell personal data.

The services listed above may process data outside the country where you live. According to its published privacy policy, Web3Forms operates from India with infrastructure in several regions. You can ask us which safeguards apply to your data.

Enquiry data in our own email systems is kept for as long as needed to answer and follow up your enquiry and is then deleted, unless it is needed to establish or defend legal claims or the law requires us to keep it. Web3Forms keeps submissions under its own policy, which states a maximum of three years, or less depending on the plan or if deleted earlier (see its privacy policy). Technical information is kept only as long as needed to deliver and secure the website. Your choices stay on your device until you delete them.

Depending on the law where you live, you can ask to access, correct or delete your website and enquiry data, restrict or object to its use, and receive it in a portable format. Email privacy@novapayx.com. We confirm your identity before acting on a request and respond within the time the law sets.

Data is protected with technical and organisational measures appropriate to the risk, and access is limited to people who need it. No system is completely secure.

How the data for your NovaPayx account is used is governed by the customer terms and the privacy notice that apply to your account, from the company that provides your service. This website notice does not change them. To receive the privacy notice that applies to your account, or to exercise your rights about your account data, write to privacy@novapayx.com. Earlier published versions of the NovaPayx privacy policy are listed under Historical versions.

How account data is handled is set out in the Account privacy notice.

The website sets one cookie only when you choose a language, and keeps your language and appearance choices in your browser's storage. It does not use analytics or advertising cookies. See the Cookie policy.

NovaPayx is for people aged 18 and over. If we learn that we received an enquiry from a child, we delete it unless the law requires us to keep it.

Privacy and data requests, including requests about your account data (see section 9): privacy@novapayx.com. Our Data Protection Officer can be contacted at dpo@novapayx.com. You can complain to the data-protection authority where you live or work, or where the issue arose.

When we make material changes, we publish the updated notice here with its date and, where we can contact you, tell you by email or in the app at least 30 days before the changes take effect. Earlier versions are listed under Historical versions.