How do I withdraw money or make a payment?

Use the withdrawal or payment service enabled for your account. A bank withdrawal, a digital asset transfer and a third-party business payment are different services and can have different requirements.

Bank withdrawals and business payments

For an own-name withdrawal, use a bank account in your legal name and check its currency and receiving details. Personal own-name services are not a general third-party payment service. Approved business accounts may have separately enabled third-party payment routes; check the recipient type, destination and currency before using one.

Digital asset transfers

Check that the asset, network and destination wallet are supported. Review the complete address and any required memo or tag. Do not choose a network just because its fee is lower: the receiving wallet must support that network and asset. Only send to a destination permitted for your account.

Review the transaction

Check the amount debited, fee, amount received and any conversion involved before confirming. Consult the price page and transaction quote for the applicable charge. A bank or other intermediary may also apply its own charges where the route permits them.

After submitting, keep the reference and check the status. Submission does not by itself mean the recipient has been paid. Blockchain transfers may be irreversible after broadcast; correcting an address or cancelling an already sent transfer cannot be guaranteed.

If a transfer fails or is returned, see withdrawal troubleshooting.