Help centre

Withdrawals & payments

Check a transfer's destination, status and payment details.

How do I withdraw money or make a payment?Choose an enabled payment service, check the destination and review the full amount and fee before confirming.
What should I do if a withdrawal fails or is returned?Keep the transfer reference and check its status before retrying or assuming the funds have been refunded.
How do I manage my withdrawal destinations?Check own-name bank details and supported wallet addresses before using them as withdrawal destinations.
Can I receive money from or pay other people?Personal accounts are for own-name money movement; business third-party services are enabled separately after approval.