Help centre
Security & account access
Protect your account and get help with access problems.
- How do I protect my account or get help signing in?Use unique credentials, protect security codes and contact official support if you suspect unauthorised access.
- How do I use two-factor authentication?Turn on additional authentication and keep your authenticator and recovery details safe.
- What should I do if I see activity I don't recognise?Act quickly: secure your sign-in, stop interacting with suspicious messages and contact support.
- How do I close my account?Ask support about closure, pending transactions and the safe return of any remaining balances.