Help centre
Getting started & verification
Prepare your application and respond to verification requests.
- What do I need to verify my account?Prepare accurate personal or company information and follow the document requests in your application.
- What if verification needs more information?Check the request carefully, correct any discrepancies and use the specified secure submission method.
- Should I open a personal or a business account?Choose the account type that matches who owns the money and how it will be used.
- How do I update my personal or company details?Request changes to verified details through support and provide evidence securely when asked.