Help centre / Withdrawals & payments

How do I manage my withdrawal destinations?

Check own-name bank details and supported wallet addresses before using them as withdrawal destinations.

Withdrawal destinations are the bank accounts and wallet addresses you can withdraw to.

Bank accounts

For own-name withdrawals, add a bank account in your legal name, in the right currency, with complete details. A new bank account may need to be checked before it can be used. If saved details are outdated, stop using them and use the available account controls or ask support how to update or remove them.

Wallet addresses

Add only addresses for a supported asset and network, and check the full address and any memo or tag. A new address may need to be approved before it can be used. Only send to destinations permitted for your account.

Keep destinations secure

If a destination was added that you do not recognise, follow account security guidance and contact support promptly. Recovery of a transfer sent to a wrong address cannot be guaranteed.

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