Help centre / Conversion, quotes & fees
Which currencies and digital assets can I use?
Availability depends on your account, country and enabled services; your account shows what you can use.
NovaPayx brings supported currency and digital asset services together. What you can hold, convert or transfer depends on the services enabled for your account.
Check the service, not just the currency
A currency may be available for receiving, holding, conversion or payout without being available for all four. The currencies you can receive or hold and the currencies you can withdraw to may be different. Check the receiving details or transaction quote for the action you want to take.
Received currency and credited asset
An incoming payment's currency and the asset credited to your account can differ. A service may retain the incoming currency or settle into a specified stablecoin. Your balance should reflect the asset actually credited, not merely the currency the sender used. Check those instructions before sending money.
Assets and networks
Digital asset availability depends on the relevant account programme and supported network. Check the options enabled for your account; an asset appearing on another page or in another customer's account does not mean you can use it.
For help choosing a receiving or withdrawal service, contact support. See the price page and the applicable transaction quote for charges.