Help centre / Conversion, quotes & fees

Where can I see my transactions and charges?

Use your transaction history to track status, references and charges for each transaction.

Your transaction history lists deposits, conversions and withdrawals with their date, amount, charge, status and reference.

Using the history

Open a transaction to see its details and reference. Keep the reference if you need to contact support. A submitted transaction is not the same as a completed one: check the status before acting again.

Statements

Statement and export options depend on your account type and the services enabled. If you need a statement for a specific purpose, contact support.

Something looks wrong

If you see a transaction you do not recognise, follow account security guidance and contact support promptly.

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